This California Privacy Notice supplements our Privacy Policy and applies solely to residents of the State of California. This notice is provided in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers: name, phone number, email address, service address, IP address.
• Customer Records Information: contact details and service history.
• Commercial Information: service requests, repair details, transaction history.
• Internet or Electronic Network Activity: browser type, device data, website interaction data.
• Geolocation Data: approximate location derived from IP address.
• Professional Information: if voluntarily provided.

2. Sources of Information

We collect personal information directly from you when you submit service requests, communicate with us, or interact with our website. We may also collect information automatically through cookies and analytics tools.

3. Purpose of Collection

We collect personal information to:

• Provide appliance repair services;
• Schedule and manage appointments;
• Communicate regarding service requests;
• Maintain service records;
• Improve website performance;
• Comply with legal obligations.

4. Sale or Sharing of Personal Information

We do not sell your personal information.

We do not share personal information for cross-context behavioral advertising.

5. Your Rights Under California Law

If you are a California resident, you may have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect.
• Right to Delete: Request deletion of personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Limit Use of Sensitive Personal Information: Where applicable.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

6. How to Submit a Privacy Request

You may submit a privacy request by contacting us using the information below:

• Phone: (650) 899-6363
• Email: primefix.appliance@gmail.com
• Mail: 95 3rd Street, 2nd Floor, San Francisco, CA 94103

We may need to verify your identity before processing your request.

7. Authorized Agents

You may designate an authorized agent to submit a request on your behalf. We may require written authorization and identity verification before fulfilling such requests.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

9. Updates to This Notice

We may update this California Privacy Notice from time to time. The updated version will be posted on this page with a revised “Last Updated” date.